Paytm — Paytm worst shopping experience (Fraud & cheating)

Address:	Dhanbad, Jharkhand, 826001
Website:	www.paytm.com

During diwali sale i ordered "Maharaja Whiteline Solo MX-122 500 W Mixer Grinder (Red & White/3 Jar)" products from paytm.com. I never thought a reputed company like paytm would do this, lets begin brief with order no.[protected] (03:04 pm, Nov 03 2015). Regarding this order no. Paytm has cheated & fraud with me. I have order this item on 3rd November 2015. It was already delay for delivering the item. I have complaint several time in Paytm customer support team for deliver the item. But Paytm has not taken any action against the complaint. Meanwhile the product came to dhanbad 15 November 2015. 16th was holiday of Blue dart courier office due to Chaht puja. That time i called to blue dart courier office, Dhanbad, He told me your item will be delivered 17 Nov. In 16th Nov. 2015 Paytm has cancelled my item and same amount is to be refunded into my Paytm wallet. But now i have seen that Paytm has been delivered same item to another person at vasant vihar, New delhi. it is 100% fraud case. When i have paid money against the your product, than you should had to delivery the item. Item has been came from Gurgaon to Dhanbad and last moment you have cancelled my item and same item paytm has delivered to another customer at New Delhi. My issue is that, Firstly Paytm has blocked my money at least 17 days and same amount utilized by Paytm organisation 17 days. 2nd issue that when item came from Gurgaon to Dhanbad and last moments it was cancelled from Paytm side, what ever is reason. According to me item should be gone at Gurgaon but Paytm has delivered this item to other customer. When i reported this issue to customer service department they said that your ordered has been lost in transit and refund has been into your wallet. i want explain and take a necessary action against the Paytm and his seller.