Paytm — pending in cancellation of ticket

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Chennai, Tamil Nadu

hai, find the below conversation with paytm. i have given a cancel request but still they did not cancel and still pending with that. there was no response till now. awaiting for your kind reply. more than 72 hrs over. refund as early as possible. i have given cancel request 3 days before journey, still no refund was there. kindly no the needful regards, kenny On Tue, Apr 14, 2015 at 12:32 AM, <[protected]@paytm.com> wrote: Regarding your experience with Paytm Ticket #[protected]: RCtkt - Help Query Ashish, Apr 14, 00:32: Hi there, I’m Ashish, and I am going to do my best to solve your problem. I am really sorry that the resolution of your issue is taking time. I feel terrible that you had to experience that. We could do better! I am working on your query. Unfortunately, it will take some more time: 72 hours. I will get back to you as soon as I possibly can. Thank you for your patience! Look forward to see you again at Paytm. Best wishes Ashish Ashish, Apr 13, 03:43: Hi there, I’m Ashish and I’m gonna do my best to solve this problem. I would like to inform you that I am currently coordinating with operator over this issue and operator might take upto 3 days to respond. Till then, we will appreciate your patience and assure you that we will get back to you within next 72 hours. I hope this helps. Should you need any further assistance, let me know. Look forward to see you again at Paytm. Best wishes Ashish jenivini1, Apr 10, 16:52: Name: jenivini1 | Email Id: [protected]@gmail.com | Order Number: RCtkt[protected] | Message: dear sir, i could not find the option to cancel this ticket. kindly cancel this ticket at the earliest thanking you, kenny moses [protected] | Issue Type: Cancel my Order | Time:[protected]:52:28 | Hi jenivini1, Thank you for writing in to us. Your ticket no is[protected]. We will get back to you at the earliest. Thank you for your patience. Paytm Care Team jenivini1, Apr 9, 15:57: Name: jenivini1 | Email Id: [protected]@gmail.com | Order Number: RCtkt[protected] | Message: kindly cancel the order. cancel ticket was not displaying | Issue Type: Cancel my Order | Time:[protected]:57:55 |