Paytm — Pl. delivered my Hard Disk or refund my money

Address:Nadia, West Bengal

I order Seagate Expansion (S TBX[protected] TB Portable External Hard Drive (Black) by ORDER NO.[protected] on 31 Mar '15 at 6:23 pm. After this you sent my Hard Disk in the given address with DISPATCHED VIA: EMS Speed Post PAYTM ORDER REF:[protected]A WB #:EQ[protected]IN with PAYTM SHIPMENT ID:[protected] but according the tracking number of EQ[protected]IN it return to your destination. The cause that return the postman not give that HDD because you have not written my surname. After this already fifteen times I remind you via email but your representative said it is already delivered. The tracking give the details. I give that tracking as follows: EQ[protected]IN Booked atBooked OnDestination PincodeTariffArticle CategoryDelivered atDelivered on BNPL SP Hub I.G.I AIRPORT DELHI04/04/[protected].00 Domestic Mehrauli S.O[protected]/04/2015 Detailed Track Events For EQ[protected]IN DateTimeOfficeEvent 04/04/201516:40:00BNPL SP Hub I.G.I AIRPORT DELHIItem Booked 04/04/201517:15:03BNPL SP Hub I.G.I AIRPORT DELHIItem bagged for NSH KOLKATA AIRPORT 04/04/201518:53:25BNPL SP Hub I.G.I AIRPORT DELHIBag Despatched to NSH KOLKATA AIRPORT 04/04/201519:51:46PALAM TMOBag Received 05/04/201502:35:11PALAM TMOBag Despatched to NSH KOLKATA AIRPORT 05/04/201511:22:58NSH KOLKATA AIRPORT Bag Received 05/04/201512:12:53NSH KOLKATA AIRPORT Bag Opened 05/04/201512:12:54NSH KOLKATA AIRPORT Item Received 05/04/201515:49:33NSH KOLKATA AIRPORT Item bagged for ICH RANAGHAT 05/04/201517:49:15NSH KOLKATA AIRPORT Bag Despatched to ICH RANAGHAT 06/04/201501:41:01ICH RANAGHAT Bag Received 06/04/201502:05:52ICH RANAGHAT Item Received 06/04/201502:05:52ICH RANAGHAT Bag Opened 06/04/201502:46:35ICH RANAGHAT Item bagged for RANAGHAT HPO 06/04/201503:12:59ICH RANAGHAT Bag Despatched to ICH RANAGHAT 06/04/201510:07:03RANAGHAT HPOBag Received 06/04/201510:10:05RANAGHAT HPOBag Opened 07/04/201516:08:00RANAGHAT HPODelivery Attempted: Insufficient Address 07/04/201516:45:40RANAGHAT HPOItem bagged for ICH RANAGHAT 07/04/201516:46:55RANAGHAT HPOBag Despatched to ICH RANAGHAT 07/04/201521:31:00ICH RANAGHAT Bag Received 07/04/201521:34:45ICH RANAGHAT Bag Opened 07/04/201521:34:46ICH RANAGHAT Item Received 07/04/201522:59:41ICH RANAGHAT Item bagged for NSH KOLKATA AIRPORT 08/04/201501:09:26ICH RANAGHAT Bag Despatched to ICH RANAGHAT 08/04/201508:37:45NSH KOLKATA AIRPORT Bag Received 08/04/201510:44:59NSH KOLKATA AIRPORT Bag Opened 08/04/201510:45:00NSH KOLKATA AIRPORT Item Received 08/04/201515:25:33NSH KOLKATA AIRPORT Item bagged for NSH NEW DELHI 08/04/201520:01:28NSH KOLKATA AIRPORT Bag Despatched to PALAM TMO 09/04/201507:07:05PALAM TMOBag Received 09/04/201507:07:08PALAM TMOBag Received 09/04/201507:07:10PALAM TMOBag Received 09/04/201507:07:23PALAM TMOBag Received 09/04/201507:07:26PALAM TMOBag Received 09/04/201507:07:32PALAM TMOBag Received 09/04/201507:08:16PALAM TMOBag Received 09/04/201507:08:18PALAM TMOBag Received 09/04/201507:14:43PALAM TMOBag Received 09/04/201508:16:34PALAM TMOBag Despatched to NSH NEW DELHI 09/04/201509:01:25NSH NEW DELHI Bag Received 09/04/201513:20:05NSH NEW DELHI Item Received 09/04/201516:18:19NSH NEW DELHI Item bagged for Mehrauli S.O 10/04/201505:08:00NSH NEW DELHI Bag Despatched to Mehrauli S.O 10/04/201510:06:21Mehrauli S.OBag Received 10/04/201510:06:32Mehrauli S.OItem Received 10/04/201510:06:32Mehrauli S.OBag Opened 10/04/201514:45:00Mehrauli S.OItem Delivered Please help me.
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