Paytm — recharge not done but Amount debited

Address:

Chennai, Tamil Nadu

My order number[protected] My mobile number- [protected] I did recharcge of Rs250 on the above mentioned mobile number on 24th May, 2015. The amount got debited from my account but the recharge was not done till date. The order number is mentioned above. Also twice I have called customer care but none of the executive called back. Kindly look into the matter as already 3 days have passed.