Paytm — Recharge Of Mobile | |||
please refund my amount and no need to recharge for these transactions 1.Paytm order no: [protected] Airtel Mobile [protected] for Rs. 250 ₹ 250 Failed Amount paid₹ 250Success Axis Bank DC Transaction ID : [protected]₹ 250 Paytm order no: [protected] of Airtel Mobile [protected] for Rs. 197 ₹ 197 Failed Amount paid₹ 197Success Axis Bank DC Transaction ID : 022066₹ 197 Was this information helpful? | |||
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We are very sorry to read your issue here. The best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That's our promise!
Please be informed that due to a temporary issue with Paytm wallet, the refunded amount could not be added in it. Therefore, our system initiated refunds for Rs. 250, Rs. 197 and Rs. 250 to your bank account. You'll receive your money in your bank account in next 3 to 10 days.
In case of delay in receiving the refund, you should check with your bank with refund reference numbers [protected] (Rs. 250), PAYTM.0491.[protected] (for Rs. 197) and Rs. [protected] (for Rs. 250).
Should you require any other assistance, please send us an email at [protected]@paytm.com.
Best wishes,
Paytm Customer Care