Paytm — Recived empty box with rough news paper instead of puma shoes... order no.[protected]

Address:

Pune, Maharashtra

Have given prepaid order for Puma shoes on 24th march for delievering the same to Dhule location. The parcel was received on 31st march 15 but after opening the same it was surprise that box was filled with newspapers instead of puma shoes. Further, parcel sleep the weight given was 500 gm, but while weight measurement the box weighted 250 gm and newspaper is about 265 gm. I am unable to accept that 1 pair of puma shoes will just weighing 250 gm. The parcel was been received from govt post office and he denied for any knowlege about the same. It is purely fraud with us. Have make a complaint on mail and customer care no but did not got any revert on this. Hence i would like to lodge a complaint against the Paytm co and its supplier for the same.