Paytm — Ref : 00182268 your query with paytm care (Sf)

Address:

Ujjain, Madhya Pradesh, 456001

Dear Team, That’s what I have already mention in this below request that it has not gave me an option of applying promo code and directly completes the transaction even without asking me that you have enough fund in your wallet and proceed with the transaction with your wallet. I am asking for refund of my money instead of cashback as I do not want to recharge this number as I was just searching for various coupon code to be applied for my future need but suddenly when I click on proceed button then directly money has been debited from my id even without giving me and option of applying promo code and also even not asking me about directly debit from my walle.so kindly help to refund my money and cancel this transaction. I was just searching recharge option for this above bsnl recharge and want to see coupon code but suddenly when i click on proceed to recharge, automatically recharge has been happen and money has been deducted from my wallet without even giving me option for applying promo code as I do not want to recharge this mobile number so please help to cancel this transaction and refund my money in to my wallet as in this transaction it has not asked me to apply promo code page and directly performed the transaction without even asking me proper confirmation that money has been available in your wallet and we you can perform the transaction with wallet money as it is technical error on paytm side so please help to refund my money and cancel the last transaction From: Paytm Care [mailto:[protected]@paytm.com] Sent: Wednesday, January 13, 2016 12:51 AM To: Pravin Mehta Subject: RE: Ref : 00182268 Your Query with Paytm Care (SF) Hello Pravin, Thanks for contacting us! We understand that you are still awaiting the cash back for offer. We have checked our records and found that you have not applied any promo code against order number [protected]. Therefore, this order is not eligible for cash back. We would like to inform you that against this order id [protected] your transaction has been successful. If you need any further assistance, let us know. Happy to help! Anuj