[Resolved] Paytm — Refund status related | |||||
Hi i have bill payment on 21 june, 16 but unfortunately bill payment has not done & show the status "waiting for operator confirmation". After that i have mail to paytm team on 21 june, 23 june, 24 june, 27 june but not getting proper resolution. Also i have called up their toll free number which is payable inspite of that i have called up but the customer executive didn't know anything he said this is not my job this will be handle by email team only so you have to wait. Till date there is a same reply from email team. I want to address this cheating and want help from you people to take strict action against them. May be they take lesson from this & not trying cheated any other people further. This is my ticket number which is generated in the mail communication. 23 june[protected] 24 june[protected] 27 june[protected] 28 june-4.29pm[protected] Kindly take strict action against him & try to revert my amount immediately as i need to pay electricity bill or in my bank account or paytm wallet. Was this information helpful? | |||||
Jun 29, 2016 Complaint marked as Resolved Hi when i have raised final complain on 28th june, they have finally resolved my complain.In this Whole communication i assume that my payment is stuck between bank & paytm therefore they cannot settled the amount.In this whole case if paytm email team reply me timely on each & everytime but only they mention 24-48 hours time in the mail.
Its ok right now my issue is resolved & my payment is succesfull received.Thaks to paytm email team for their work.Lets hope this type of delay is ot happned to any other people & paytm give service more & more to people.
Thanks,
Ronak. | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
9%
Complaints
20035
Pending
0
Resolved
1738
+91 12 0477 0770 [Head Office]
+91 12 0306 2244 [Support]
B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
if not so its not good for you guyz... it shows your service is not good.i want solution now...
my card no is[protected]
paytm order id- [protected]...
the payment is deducted from my debit card...