Paytm — Regarding purchase of nike shoes

Address:Dehradun, Uttarakhand, 249201
Website:paytm.com

My order ID is [protected] and my paytm transaction no. is[protected]. Last month, I purchased the shoes from paytm website and within a month, the shoe is torn apart from the stiches at front side of the shoes. My problem with paytm is not regarding the return of shoes, but they are saying, there is no warranty on the shoes they are selling online. Although Nike provides a warranty period of 6 month in each and every shoe which is also written in the policy section of the company's website. So, howcome paytm are telling me that there is no warranty in this product. According to their customer care reply, there is no warranty of any product that is bought online. Nike products always comes with a warranty, whether it is bought online or from any store. It means Patym is selling duplicate Nike products and pricing them at par with the original products or they are selling defected products. So why a person a purchase a product online if there is no warranty. Are we fools sitting at home and purchasing products from these fraudlent sites.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20035
    Pending
    0
    Resolved
    1738
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information