Paytm — Regarding your poor customer care service and refunding process

Address:

Allahabad, Uttar Pradesh

Sir, I'm writing this email to draw your attention toward the poor customer care service provided by paytm. Here are the details of the entire incident happened during the last month : Product Ordered OEM Mi 20800 mAh Power Bank (Assorted) power bank - Order no.[protected] Ordered on 28 March 2015 Package Received Receiving Date : April 6, 2015 Product quality : Damaged product Received Return request initiated on Date : April 7, 2015 Return Request Accepted on Date : April 14, 2015 Return pick up done by gojavas on Date : April 15, 2015 Received Message from your side on April 20, 2015 shipment in transit and product didn't reached the warehouse even when the return pick up was done on April 15, 2015 . So, process of refunding could not be initiated from your side. mail on April 28, 2015 Received Message : your return request was cancelled. So, I hereby request you to take a deep look at the images attached with this mail and start the refunding process as soon as possible.