Paytm — Reverse pickup not done

Address:	Mumbai City, Maharashtra, 400042
Website:	paytm.com/shop/p/cosmic-jus-bike-mtb-bicycle-black-SPOCOSMIC-JUS-BAMAR3879014F1FD8E

To each and everyone, dont every buy any stuffs from paytm.

i brought a Cosmic bicyle on 28-OCT-2015 and got a delivery on 3-NOV-2015. I opened a pack of cycle, it was all of rust with bad accessories. Soon i packaged it back and reported the same to paytm along with pcis. Customer Support guy approved my return and replied saying pickup will be done with in 5-7 days. its being more than 15 days still no reverse pickup done, everytime i get a sorry mail and again with a time limit of 72hrs. after 3-4 times of same reply they say reverse pickup was unsuccessful as there was no one present at your premises. what a reply, my home is open 24/7 as my mom-dad is present 24/7. again a sorry mail with 72 hrs of time. again 72hrs passed away with no reply nor reverse pickup

think before you buy from paytm