Paytm — Seller account is delisted without informed me. (Account no.: 34478) | |||||
To Sub: Your seller account is de-listed Dear ‘’RISHABH INFOTECH” This is to highlight malpractices that were recently observed from your account. The nature of these is as follows:- Creation of multiple customer accounts by the merchant and merchant posing as a customer by ordering products from their own account leading to cash back fraud Merchant ordering products for customers leading to cash back fraud Sales to a Fake/Suspicious customer for unethical cash back proceeds Colluding with other merchants on the Paytm platform leading to fraudulent / fake sales transactions and cash back fraud Merchant ordering products for another merchant leading to cash back fraud In this regard please note that the following transactions are not allowed legally: Merchant buying for self Merchant ordering for another known customer/merchant Merchant ordering for a fake/bogus customer/merchant Please also note that we are taking the following course of action: We have blocked your seller account. Your account has been flagged as Fraudulent. We have de-listed your product catalog from our site. In effect, you will not be able to do business at Paytm. We will let you know the penalty fee for the damages caused to paytm. For any further information on the matter above please contact merchant.[protected]@paytm.com Regards Merchant Management Team, Paytm Note: Above mail from paytm, They has de- listed my account without informed us, We are not doing any business for last 1-2 month's due to my uncle's death. Any way Paytm panel charges also too high and they are charges too much and we are getting loss in paytm panel. One more would like to paytm team that if seller done any fraud why you, Then why have released the payment and why you telling like this after two month. This is not your agreement terms. One more... If Our friends or staffs done any order from paytm, what can i do in this? You must trace and investigation before given delivery. Why you blame on seller. Seller or buyer never asking any offer to Online Business Company. They always comparing price and booking from lowest Online Seller. Therefore! I am kind requesting you that not to try to lost your your company goodwill after given offered. That's it. If you will try to any kind of blame on seller; we will take legal action against you through whole Karnataka Electronics Association. Reply on it without fail. And we never buying or selling with paytm. Please reply me on it. Was this information helpful? | |||||
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Sir/Madam
Merchant ID: 71500
I want to ask you about my paytm seller account deactivation. my seller account id deactivated and imposed heavy penalty of 7Lakh in the month of august.
Reason given is due to bogas customer or fake customer..!
What can i do if the customer is bogus?
Also from courier side due to nonpickup many of my orders are cancelled and the total complete transaction is less than 1 Lakh. Then how a 7Lakh penalty can be imposed!
And from paytm team seller traning is also not provided to us and neither any warning is given . Directly imposed heavy penalty. This is not fare.
I dont want to sell online now.
Please forgive me from this huge penalty.!
- M. Kumar
Note: Above mail from one of paytm seller.
Merchant ID: 71500
I want to ask you about my paytm seller account deactivation. my seller account id deactivated and imposed heavy penalty of 7Lakh in the month of august.
Reason given is due to bogas customer or fake customer..!
What can i do if the customer is bogus?
Also from courier side due to nonpickup many of my orders are cancelled and the total complete transaction is less than 1 Lakh. Then how a 7Lakh penalty can be imposed!
And from paytm team seller traning is also not provided to us and neither any warning is given . Directly imposed heavy penalty. This is not fare.
I dont want to sell online now.
Please forgive me from this huge penalty.!
- M. Kumar
Note: Above mail from one of paytm seller.
I am a Paytm seller. My account is also blocked.The same is happened with me. Paytm is demanding penalty fee within week more than 1L rs. For transactions below 25000rs, under the name of cashback fraud. Otherwise going to give this case to their legal department. Paytm highlighted 2 points.
1st is opening multiple customer account which I did never.
And 2nd is fake/suspecious customer.
Paytm should blame the seller for fraud if the seller orders from self account .If the customer is not fake n really exists, then what difference it makes to company. And how the penalty becomes above 1Lac.for cashback below 8000rs by them. And even payments of my orders are also hold by them.
From where I should manage 1L rs, if I am not capable of doing so?
1st is opening multiple customer account which I did never.
And 2nd is fake/suspecious customer.
Paytm should blame the seller for fraud if the seller orders from self account .If the customer is not fake n really exists, then what difference it makes to company. And how the penalty becomes above 1Lac.for cashback below 8000rs by them. And even payments of my orders are also hold by them.
From where I should manage 1L rs, if I am not capable of doing so?
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