[Resolved] Paytm — Showing wrong plans | |||
Hi, This is waste of being recharge via paytm. Its better to go through airtel website. I have done a top up of Rs.255 via paytm mobile app.As per their(Paytm) plans, its showing like talktime 255 with 3G-1GB plan. But aftr i done a top up, there is no talktime. When i looking in airtel website, there is no talktime. So i raised this issue to paytm, i attached their WRONG SHOWN PLANS screenshots too but they simply replied sorry and asked me to contact airtel customer care. Then for what [censored] purpose they are doing top ups. Friends, please dont face the same as i was. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved PayTM Mobile Solutions customer support has been notified about the posted complaint. | |||
 3 Comments | |||
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We apologize for your inconvenience. In order to check and resolve this issue for you, we require more details of the transaction in question. Please share the following details via an email to us at [protected]@paytm.com:
1. Paytm Order Id:
2. Recharge no.:
3. Recharge amt. and date:
4. Registered email id and mobile no.:
Once we receive your email, we will check and resolve the issue expediently.
In case, you seek any other assistance, it can also be sent to us at [protected]@paytm.com.
Best wishes,
Paytm Customer Care