Paytm — Sony sbh 20 warrentry

Address:

Surat, Gujarat, 395009

I have purchased sony sbh 20 bluetooth from paytm in thae date of 15th august 2015.In warranty
My bluetooth sume problem so i have go to sony services centre. But sony services centre not accept my product. Because i am purchased from paytm or paytm not athorised dealer. Or i have many mail send to paytm but not any reply
Thet means paytm is cheting with indean customers.