[Resolved] Paytm.com — Unsuccessful recharge, amount not refunded | |||
Sir, Paytm order no:[protected] dated-1 Dec'13, 10:34 am Recharge of BSNL Mobile [protected] amount 139 rs Paytm Cash Transaction Id: 79BFD70DF3DA3FFB Sir the recharge was not successful and the status shown by paytm is successful ..neither they had refunded my paytm cash..kindly look into the matter.. another transaction - Paytm order no:[protected] 1 Dec'13, 10:21 am Recharge of BSNL mobile [protected] amount 139 rs Paytm Cash Transaction Id: CD5C914FEB0A1CC9, , , this was also unsuccessful...for both the transactions i had not got refund ragards Rohit Chhibber [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 12 0477 0770 [Head Office]
+91 12 0306 2244 [Support]
B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
We are very sorry to read your issue here. The best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
This is to inform you that amount of Rs. 139 was refunded in your Paytm Cash account against Order Id[protected]. I further checked and it looks like you've used this amount for a transaction on Paytm. The details of the transaction are mentioned below:
Order number:[protected]
Amount: Rs. 139
Date of transaction: 01 Dec'13
Recharged number: [protected]
It is notable that you are concerned for this transaction as well. We have confirmed from the operator and got to know that this recharge was successfully delivered to mobile no. [protected]. You may confirm the status of recharge from BSNL with reference # [protected].
We suggest you verify the mobile no. you wished to recharge and confirm that you have recharged a correct mobile no.
Should you require any other assistance, please send us a mail at [protected]@paytm.com.
Best Regards,
Paytm Customer
Care [protected]@paytm.com