PayUMoney — Ebook purchase

Address:Dimapur, Nagaland, 797112

I paid money through PayUMoney to purchase ebook from Disha Publishers, But after redacting money from my account, the page told me to waite for some time since i waited more than 30 min my payment page did not redirect to the e purchase so I did not get the ebook from the publisher. My transaction ID is[protected]on 01/05/2016. I feel that time my internet connection was very slow, so what ever the reason i did not get the ebook. so kindly i request you to solve my problem early as possible.
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sorry
Icici bank :[protected]
from [protected]@gmail.com
Rs.500
Amount of Rs. 50/- was deducted from my account regarding fee vide Id[protected] but message received unsccessful

Pay U Money — About Refund

I have booked my ticket from NAGPUR TO AURANGABAD..Amount of ticket deducted from my account but i have not getting ticket. Please refund my amount as early as possible

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