PayUMoney — Refund message coming but not reflect my debit card

Transtraction id[protected] marchant order 617983 refund message coming but not reflect my debit card now 11 days finish i will use payumoney for train ticket booking unfortunately booking time irctc password forgot it so transtraction finish not received ticket. after 3 mails coming. u r refund processing reflect u r debit card 3 _ 5 working days. now finish 7 working days
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Fraud Transactions without my approval, Need help to get my amount.

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