[Resolved] PayUMoney — Is running bogus cashback offers... Refused to give cashback after transaction

mk_555

from Delhi, Delhi

Address:	Gurgaon, Haryana
Website:	payumoney.com

I made a purchase on Pepperfry.com using PayUmoney wallet on 22-sep-2015 09:25 pm of Rs. 513. There was an offer that 35% (Max=Rs. 150) cashback will be given if payment is made through pepperfry app using payumoney wallet.But no cashback has been given to me till now. When I made complained, the said that you have not completed transaction within offer time period (4 PM to 10PM) while transaction time is 9:25 PM. They are fooling people in the name of cashback offer.

Was this information helpful?

No (0)

Yes (0)

Oct 8, 2015

Complaint marked as Resolved

I kept sending e-mails to them and they were making excuses. Then, I asked the time of transaction and the offer time-limit. They asked me to allow them some time to resolve the issue. This happened twice. Then I again sent him e-mail and then my complaint got resolved.

PayUMoney customer support has been notified about the posted complaint.