PayUMoney — Mobile top up not done but money debited from bank account

Address:600004
Website:GOOGLE

On 16 april 16 i have topup my bsnl mobile for rs, 300.00. The money has been deducted from my sbi account however the mobile no. Has not been topped up with the money.In view of the above said i request the company either topup the mobile with rs.300 voucher online or return the money back to my bank. The transaction reference no. Ig0bvfajhs, bank sbi, branch mylapore, chennai a/c no.[protected].

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PayUMoney customer support has been notified about the posted complaint.
May 05, 2016
8935820845's response
urgent
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Payumoney — Paid electricity bill and transaction is unsuccessful

On today 23/04/2016 I paid the Reliance Electricity bill for the amount 1220 only and amount is debited from my account and the transaction was unsuccessful. From where will I get my money back. Please refund the said money.
how can i get miney
Your payment(Id[protected] of Rs 162.0 for ORBGEN TECHNOLOGIES PRIVA is unsuccessful. Contact [protected]@payumoney.com for more info i got this message plz refund my money as early as posible in my account.
Balance has been deducted but admission forn not fillup on[protected]

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