PayUMoney — Money Deducted from account but not recieved to merchant

Address:

Daman, Daman and Diu

I HAVE DONE MY PAYMENT OF MYVODAFONE MOBILE BILL THROUGH THE RECHARGE FACTORY BUT STILL ITS SHOWING PENDING PAYMENT KINDLY GO THROUGH IT AS 5 DAY HAVE BEEN PASSED AND THE MONEY I DON'T KNOW WHERE IS ? NO PAYMENT NO NOTHING I WANT MY MONEY BACK!!! CANT TRUST YOUR SITE FROM NOW ONWARDS. The ticket number submitted query is #286949. Merchant Name www.rechargefactory.com Payment Amount 3120.0 Payment Id 20594366Payment Date/Time[protected]:51:09.0 Merchant Website/Store Dispute id 747496 Merchant Order Id [protected] Reason for Dispute Payment not received by the merchant NO RESOLUTION AFTER RAISING A TICKET. Same For Recharge Factory no response for solution. i raised ticket there too!