Payupaisa.com — Charged me for service which was free of cost and gave wrong information at time of enrollment

Address:	122001
Website:	www.payu.in

I have been talking to payu sales team for close to 4 months and each time i have specified my requirements for availing international payment gateway. For that particular service i was asked for no of documents and a payment to be made which i did. I had availed for international payment gateway service with payu and paid a fee of 5611 inr. It took 5 months of paper work to process my application and at the end i receive service from them which was free of cost. I have spent decent amount in arranging for requested paper work and since there service/product was supposed to be used in my e-commerce website, i had to pay additional charges to my development team for entire rework


I feel i am been fooled my sales team all the time and i have spent nearly 4-5 months in getting my application processed along with service fee of inr 5611.In addition to that i have spent close to 10, 000 inr in paper work, courier and website rework. Because of payu i had delay in launching my services online and i am still struggling because of the entire change in reworking on my website. This has definitely led to loss in my business

I want payu to pay back my initial fee of inr 5611 along with all the costs that i have incurred due to there misguidance and carelessness