[Resolved] Peachmode — False commitments

Bharti_Sahu

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

I have ordered an multicolored anarkali (Order No- #[protected] from peachmode( Rs 1600/-) but the quality was relay bad as compaired to what they are showing on their site. They are writing on their site that they have 7 days exchange policy according to that they will make arrangement of pickup and credit same amount on customer account so they can purchase another piece. But when i called them for exchange they are not responding to call. all the times phone is either ringing or out of service. even i have mailed them twice to take this anarkali back but no response from their side. they have very bad service. its almost 15 days but no one is giving reply so be careful.

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Aug 14, 2020

Complaint marked as Resolved

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Comments

prathson

from Shimoga, Karnataka

I had ordered two Dressed from this online store (http://peachmode.com/). I received my items on 7th of Oct. I wanted to return back one of the product (Rs.1, 145)so as suggested by their online site Return policy, i dropped an email n 12th Oct. After that i have tried calling them &amp; have dropped emails multiple time. But have not heard anything back from them yet. Its been almost a month now.

prathson

from Shimoga, Karnataka

I had ordered two Dressed from this online store (http://peachmode.com/). I received my items on 7th of Oct. I wanted to return back one of the product (Rs.1, 145)so as suggested by their online site Return policy, i dropped an email n 12th Oct. After that i have tried calling them &amp;amp;amp; have dropped emails multiple time. But have not heard anything back from them yet. Its been almost a month now.

Renu Gangwani

from Mumbai, Maharashtra

Hello Sir,

Request you to provide us your Order No. So that we can contact you & if possible please provide us your contact no also.

Renu Gangwani

from Mumbai, Maharashtra

Hello Bharthi Sahi,

As our customer support team have spoken with you & they have got the feedback that you have already use our product & you don't want to return the same.

Thanks
Peachmode Team.

sanskruti

from Pune, Maharashtra

I have a similar complaint against peachmode..This is my worst experience ever with an online purchase..The customer service is pathetic both telephonic support as well as mail support..There is no acknowledgement for any mail sent and the phones are constantly busy..There are various sites operating in India which offers excellent support both telephonically and organised mail support..The reutrn policy is so user unfriendly..This is just another lesson learnt for me of not to deal with such unknown sites..

Nathasha Hussain

from Bengaluru, Karnataka

will never buy from peach mode and suggest all my friends same

pallunayak

from Bengaluru, Karnataka

I have ordered one anarkali dress my order no is[protected] i want return that becose i have received not ready dress cost of that dress 950 Rs delivered date 31.07.205

Regards,
Shruthi.S

pallunayak

from Bengaluru, Karnataka

I have ordered one anarkali dress my order no is[protected] i want return that becose i have received not ready dress cost of that dress 950 Rs delivered date 31.07.205

Regards,
Shruthi.S

Angel_pink

from Madurai, Tamil Nadu

I have a similar complaint against peachmode..i want to return the product order #[protected]. i sent out an email.no reply still..please help me to return this

Sandhyamohan

from Bhubaneshwar, Odisha

I oreded dress worth Rs.1695 order#[protected] and the quality was extremely bad I returned within a week but they are not ready to give my money back . It's almost a month now . Pathetic website and customer service.
Never buy a dress from Peachmode . They provide low quality dress which is not worth Rs.300 and sell it for Rs .2000.

If they not gonna return back my money I am going to file a legal complaint.

MS1

from Mumbai, Maharashtra

Sorry to hear about it. I too am facing the same issue.

Shivabhi

from Makrana, Rajasthan

I recently ordered a dress which was damaged but they are not ready to give my money back.They didn't go through the email sent by me and reply hastily without looking at the real matter. I learnt my lesson...Never play with amateurs in the market. That's why we trust other websites like mantra, flipkart etc who without any haste give your money back. NEVER EVER BUY FROM PEACHMODE. Mine is the first and last purchase. Very poor customer care policy.

Ranim

from Delhi, Delhi

I have ordered Blue - grey georgette fabric kurti having abstract design digital prints, (Order No[protected] from peachmode( Rs 1299/-) but the quality was really bad as compared to what you are showing on your site and colour is also different. You are writing on your site that you have 7 days exchange policy according to that you will make arrangement of pickup and credit same amount on customer (COD)so they can purchase another piece.