Pearson Vue — Unfair cancellations at the cost of the consumer | |||||
I had to use pearson vue for registering for pte exam, id is pte[protected] and the exam was scheduled on 17th aug, 7:00 am. As per the details mentioned in the test handbook, i made all the arrangements to have my passport delivered in time for the exam. However, due to public holidays, the courier was delayed from the us consulate and when i got to know this, i called up the customer care and they were not available. I decided to show up at the exam center, given that i paid the full amount and i had the other mentioned acceptable id with me and called up the team 15 mins before the exam to consider my special case, and they wouldn't pointing to me that there is no clause that talks about special cases on their website. Was this information helpful? | |||||
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