[Resolved]  People-Group / People Interactive India — Paid profile deleted

Address:Ghaziabad, Uttar Pradesh, 201012
Website:www.shaadi.com

Shaadi.com opened a cheat business. Worst people ever met in life. I am frustrated asking them for money back.
I would recommend all of you please don't squander your money on shaadi.com membership.
In my case... Around december 2015, at the time of taking membership they didn't even ask me for any damn proof neither education nor identification. And now after 7 months all of sudden they deleted my profile by giving different different kinda excuses.
Firstly when i had a word with them what i was told that it's routine verification process so u require to produce few documents.
Second time i was told your profile has been blocked coz one of their member has lodged complain against me for using some abusive language, so u need to produce few documents.
Third time when i had a word with them and told them that since i have lost my education certificates and then won't be able to produce that so i was told to send them the scanned copy of my adhar card that would be enough.
Fourth call : almost 5 days of submitting that adhar card still my profile wasn't activated, so again i rang them up. This time i am being told that adhar card would not be sufficient so u will have to state ur salary slip education proof. Later they agreed on my office identification card and my mba identification card which am enrolled in.

Now later on sending my office icard and my mba icard again they are saying it's not sufficient.

Straight off i was totally frustrated and asked them to cancel or delete my profile and refund my rest of the membership amount as they had mentioned once.

The current post is again they are adamant to activate my profile.

This is ridiculous. It's actually frustrating.
Sh45813516
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Jul 30, 2016
Complaint marked as Resolved 
People-Group / People Interactive India customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2016
People-Group / People Interactive India Customer Care's response
Hi Sarvesh, We appreciate you taking the time to voice out your concerns. As this is a web based site we do have various security checks in place which happen over a course of time and every member has to go through it. Please understand that this is for your own safety and to ensure that we have right members on board. However, at no point would we ever want to upset our members. Your co-operation does play an important role in the entire process. Our team is following-up with you for the same. Please revert with the necessary details requested. We look forward to hear from you soon. Regards, Shaadi.com
Verified Support
Jun 28, 2016
People-Group / People Interactive India Customer Care's response
Hi Sarvesh, Our Team connected with you and we believe that your concern is addressed to your satisfaction. You can write to us at [protected]@shaadi.com for any assistance you need in future. We are just a mail away. Regards, Shaadi.com
Verified Support
Jun 28, 2016
People-Group / People Interactive India Customer Care's response
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    People-Group / People Interactive India Phone
    +91 22 4351 7007 (HQ)
    +91 22 4200 7007 (Infocom)
    People-Group / People Interactive India Address
    2B (2) (ii) Ground Floor, Film Centre, Building 68, Tardeo Road, Tardeo, Mumbai, Maharashtra, India - 400034
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