[Resolved] Pepperfry And Bluedart — Item not being delivered | |||
Order no.[protected]. This order was placed on 7th May and it was supposed to be delivered yesterday. I have been calling/writing to the pepperfry guys and the blue dart. Yesterday they said - it will be delivered by 6PM. - It wasn't. Today they have been saying it will be delivered - it has not been. They say delivery was attempted, however i did not receive any call/mail regarding the same. If am unavailable at home for some time for some reason, and they come during that time, I expect them to give me a call and check. How to resolve the issue. Either deliver the shipment or refund Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Jan 09, 2015 Pepperfry Customer Care's response Dear Customer,
Apologies for the unsatisfactory experience that you had with us. We take this strong feedback and will have it cascaded to the peers to ensure this doesn't happen to any of our customers henceforth. We hope our team would have ended up resolving the concern though.
Should you still feel the concern is unresolved, please drop us a note and we'll get things fixed.
Regards,
Team Pepperfry.
| |||
Add a Comment | |||
9%
Complaints
10464
Pending
0
Resolved
935
+91 79 6612 1212
Shalimar Co-Op Housing Society Ltd, Ashram Road, Ahmedabad, Gujarat, India - 380009
Post your Comment