[Resolved]  Pepperfry — Concord Bar Chair in Cream Colour - Order no[protected]

Address:Mumbai City, Maharashtra
Website:www.pepperfry.com

I was supplied with the defective product and even after chasing for 20 days no return has been arranged. Whatever I could do at my end I have done including lodging a complaint online on their website, calling customer services and still nothing has been done to resolve my issue. I have called several times and each time they assure me that they will do something about the complaint but nothing has been done.

I can neither buy a new product nor can I use the defective product that they have provided me as I am hoping this should be returned. I have provided all the documentary evidence of the defect on the very next day of my delivery.
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Nov 24, 2016
Complaint marked as Resolved 
Pepperfry customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2016
Pepperfry Customer Care's response
Sorry to hear about this unfortunate experience, we will revert to you on your registered details shortly and close this complain in the best possible way.Regards, Team Pepperfry.
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