[Resolved] Pepperfry — Delay of fitting tha product in home

Rahul315

from Mumbai, Maharashtra

Address:

Chennai, Tamil Nadu

Hai we had bought a chimney in peppery fry we had received the delivery on June 3 the order no is:[protected]. I had called the pepper fry site for 2 times and confirmed for fixing tha product. But no response up to now. Inform us will u come nd fix the product or not..

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Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2015

Pepperfry Customer Care's response Hi Rahul, We apologize for teh inconvenience caused to you. We tried calling you but the call went unanswered. We are getting this checked on prioritry however the concern team is not functioning today due to weekends. We would request you to please allow us time till tomorrow EOD and we will get back to you with an update. Reagrds, Team Pepperfry

Verified Support

Jun 22, 2015

Pepperfry Customer Care's response Hi rahul, We tried calling to you on your registered number however the call went unanswered. We have also sent you an email with the details of the company from where we have arranged for the technician for the installation of your order. Please check and revert on the same

Verified Support

Jun 23, 2015

Pepperfry Customer Care's response We hope the conversation was helpful to you and we confim that the issue is resolved. Regards, Team Pepperfry