Pepperfry — Horrible service and refund policy

Address:560043
Website:pepperfry.com

Ordered 2 products, 1 took 2 weeks and the other 1 month. After waiting for so long i got a defective product. When i wanted to return the product they sent carpenter to repair. they should have checked the quality before sending the product instead of sending carpenter for repair. After multiple phone calls finally they picked the product. Still waiting for refund. product was ordered on 13th feb, asked for refund on 11th march, refund was initiated on 17th march but i still dint get refund. Everytime i call cust service they have no idea why the delivery was delayed and no why the refund is taking so long.
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    +91 22 6157 6157
    Pepperfry Address
    Office No 301, Kohinoor Complex, Kurla West, Mumbai, Maharashtra, India - 400070
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