Pepperfry — Incorrect delivery of goods and no return of money | |||||
We had ordered for a double comforter . This was about 2 weeks ago. Last saturday I got the comforter but we had received single comforter. I immediately called Pepper Fry to tell them about this error. They asked me to fill the online form. I did that and also sent them picture. I have received two calls since then telling me they will take it back but nobody has bothered to come. My money is lost and I am sitting at home with a product that I don't want. Please help me get my money back. Was this information helpful? | |||||
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Pepperfry customer support has been notified about the posted complaint. | |||||
 8 Comments | |||||
Comments
I just called your office and I was told someone will call me whenever they have time. Extremely fedup with your service.
Online you are saying that you want to help but when I call your office, nobody even wants to help.
I am throwing away the comforter tonight if I don't get my money back
Online you are saying that you want to help but when I call your office, nobody even wants to help.
I am throwing away the comforter tonight if I don't get my money back
I have spoken to four employees since last saturday i.e. from the time the comforter was delivered. But not even one person has been able to help me.
Is this what you call as customer service. Taking people's money and then harassing them like this ?
I want my money back. It is my hard earned money and you cannot cheat me like this. When are you giving it back to me ?
Is this what you call as customer service. Taking people's money and then harassing them like this ?
I want my money back. It is my hard earned money and you cannot cheat me like this. When are you giving it back to me ?
I am so upset with your poor level of response. While taking the money, your site works perfectly. But while giving back money for wrong delivery, then nothing works. Is this how you make money ?
I just got a call from +[protected]. The person is asking for my card number and saying that he will transfer money into my account.
You should be already having my card details with you.
Are you trying to support the fraud people who take people's card details over the phone and try to make money ?
You should be already having my card details with you.
Are you trying to support the fraud people who take people's card details over the phone and try to make money ?
One of the most ridiculous service I have ever received. I want my money back It is really sickening how you are treating your customers.
Me in the list too with a defective product and pathetic service.. Just waiting for the refund now and hope they do!
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+91 22 6157 6157
Office No 301, Kohinoor Complex, Kurla West, Mumbai, Maharashtra, India - 400070
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We deeply regret the inconvenience caused. At Pepperfry, we do not anticipate to upset our customers and disappointed to hear about your concern.
Please help us with suitable time to contact you.
Regards,
Team Pepperfry.