[Resolved] Pepperfry — Memphis end table in honey oak finish by woodsworth. Order no[protected]

Atul Jagotra

Address:	400706
Website:	www.pepperfry.com

Good day,
I had ordered for memphis end table by woodsworth via order no[protected] on 2nd oct 2359 hrs.

I had ordered memphis end table in espresso walnut finish. However the order came as honey oak. Immediately within 10 minutes, i made a complain to them online.

Kindly change the colour of the order to memphis end table in espresso walnut finish.

I called them again on 3rd oct, and they are saying that they do not have a policy for change of colour or upgrade or cancel the order.

This is very disgusting approach by pepperfry. I believe that they do not have the colour and on purpose are trying to sell me the colour that i have not ordered.

I request supply of the item with colour, i ordered or cancellation with full refund.

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Nov 3, 2016

Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

Pepperfry Customer Care's response Hi Mr Jagotra,

We are sorry to read your feedback. Please be assured that we will contact you with further correspondence towards the resolution on the concern.

Regards
Team Pepperfry

Feb 15, 2019

Updated by Atul Jagotra Resolved