[Resolved]  Pepperfry — No delivery even after a month

Address:Mumbai City, Maharashtra

Pepperfry the most pathetic and non serious non committed website ever.I had ordered a table on 5th august 2014 and today is 02 sep 2014, havnt received yet.Despited numerous complaints and ample mails i got a call on 17 august from the ceo team that the product for sure would be delivered in a day or two.Then on the committed day i get a call "mam truck left without your product".What a joke guys...But no delivery.

Then again i get a mail "mam the product did not get through the quality check & we assure our customers about quality"again no delivery.

After few day i again get a call "mam we wil deliver the product for sure and if the warehouse dsnt do i will deliver it in my personal car, ceo's team member stated.They are the most irresponsible team.Please do not trust this website.

Order only through fabfurnish, they are trustworthy.I made a mistake on trying this portal.

Now i dont want the product and dont want my refund even.They are pathetic.
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Pepperfry customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2015
Pepperfry Customer Care's response
Dear Customer, At Pepperfry we do not intent to disappoint our customers and disappointed to hear about your concern. While our apologies may not lessen the inconvenience caused to you, we sincerely extend the same. We agree that such standards of service are not acceptable and will take care that such lapses do not recur. We will be in touch with you to redress the issues you’ve raised. Request you to please help us with your order ID so we can trace the root cause of the problem. Regards, Team Pepperfry
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Pepperfry
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    1617
    Pending
    73
    Resolved
    825
    Pepperfry Phone
    +91 22 6157 6157
    Pepperfry Address
    Office No 301, Kohinoor Complex, Kurla West, Mumbai, Maharashtra, India - 400070
    View all Pepperfry contact information