[Resolved] Pepperfry — Non-delivery of item/non-refund of amount. | |
I have placed an order No.[protected] for Rs. 1178/- in Pepperfry on 20.11.2015 for ceiling fans. But till date I have not received the materials. However, Now I they tell that the same has been delivered to me and refund not possible. I have not at all received the items. They have also not shown me the proof of delivery. This is one type of cheating by the online shopping companies. So kindly take necessary steps at your end to arrest such mischievous play by the online shopping companies by cheating the customers. Was this information helpful? | |
Complaint marked as Resolved
Pepperfry customer support has been notified about the posted complaint. Verified Support Dec 11, 2015 Pepperfry Customer Care's response Hi Manacharil,
Apologies for the disappointment caused.
We checked the details, and products under Order[protected] shows delivered by DTDC on 05-Dec-2015.However, you claim products are not delivered to you. We have escalated to DTDC asking for the proof of delivery. We shall get back to you with a resolution and resolve your concern by 14-Dec-2015
Regards,
Team Pepperfry
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