[Resolved]  Pepperfry — Not able to return

Address:	122001
Website:	pepperfry.com

I ordered one owl showpiece order no.[protected], it looked vintage but i thought that it is painted that way. When the order arrived: it was old tin just badly stuck together, full of rust, now the customer care is not ready to take it back and refund my amount for this product but they are not ready to do so. Please find me a resolution for this. Why am I forced to keep something which I do not find suitable and also, they have their return policy as I have seen advertisements for the same. Now they have suddenly ceased this policy.
They mislead customers by showing return is so easy in ads . In reality, they are not at all understanding.