[Resolved] Pepperfry — Not even ready for exchange of produc | |||
We ordered for a carpet and when we received we noticed that it is not Upto the mark as shown in image. When we called for returning they are not agreeing. No refund policy as mentioned on website. Also they are not even ready for exchange to a different product. The product is lying waste. Was this information helpful? | |||
Complaint marked as Resolved
Pepperfry customer support has been notified about the posted complaint. Verified Support Apr 20, 2015 Pepperfry Customer Care's response We apologize for the inconvenience caused to you. Please share your order number and we will get this investigate on the priority.
Regards,
Team Pepperfry
Verified Support Apr 21, 2015 Pepperfry Customer Care's response Hi Sandhya, We would request you to please share your order number as we did not get any information throught your name and we can also get it resolved at the earliest.
Reagrds,
Team Pepperfry
Verified Support Apr 22, 2015 Pepperfry Customer Care's response Hi Sandhya, Please share your order number so that we can go ahead with the further investigation on the same.
Verified Support Apr 23, 2015 Pepperfry Customer Care's response Hi Snadhya, Since there is no response from you we wil go ahead and close the complaint from our end.
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