[Resolved]  Pepperfry — Not taking back the product back and neither refunding the money for my other cancelled order

Address:

New Delhi, Delhi

From past 3 weeks, these people are not able to solve a simple request. I am not getting solution for my two problems which i have told them so many times. 1. They have cancelled one order of me with order id[protected], for which they are not willing to initiate the refund. everytime i call them they just escalate the matter. But nobody is helping and returning my amount. 2. I have requested a return of one of my order with order id[protected], but still no body calls me to take the product back. There policy says 30 days money back, no question asked. But still no update on that. Everytime i am following up with these guys and no body ready to give the answers to my question. I can name 20 representative of yours who are handling this case, plus 5 6 from the escalation team but still no solution. Such a pathetic service provided by you guys.