[Resolved] Pepperfry — Not telling properly that my product is cancelled or not. | |||
I bought bajaj cfl from pepperfry.com and from 30/3/15 they are saying that it is cancelled but since than i have not received any mail or sms or refund. For this issue i called pepperfry on 2/4/15 and now they said it will be delivered late because of audit.Now i got a chat with pepperfry team and now they said that it is cancelled because the product was out of stock but since my order that product has never been out if stock. My ordered product name : Bajaj - Miniz 23 Watts Twister CFL, Saves 80% Electricity(Pack Of 2) My order no.:[protected] Was this information helpful? | |||
Complaint marked as Resolved
Pepperfry customer support has been notified about the posted complaint. Verified Support Apr 02, 2015 Pepperfry Customer Care's response We apologize for the inconvenience caused to you. We will get this investigated and contcat you at the earliest. Regards Team Pepperfry
Verified Support Apr 02, 2015 Pepperfry Customer Care's response We apologize for the inconvenience caused to you. We will get this investigated and contcat you at the earliest. Regards Team Pepperfry
Verified Support Apr 03, 2015 Pepperfry Customer Care's response Hi Tushant, We apoke to your mother Mrs.Neelam and we hope teh conversation was helpful to her and we have also sent an email confirmation. We would request you to please check your email inbox for your reference. Regards Team Pepperfry
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 2 Comments | |||
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There was no mail received by me.
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We hope the telephonic conversation was helpful and as informed the cancellation has been initiated on 30th March. We shall keep you posted on the further details of the refund by Monday.
Regards,
Team Pepperfry.