Pepperfry — Order[protected] not delivered

Address:400078
Website:www.pepperfry.com

Order[protected] was supposed to be delivered by 20-Nov but nothing was delivered. When I contacted customer support on 20-Nov, they committed to deliver it by Nov-23. Today when I again contact them, they are asking me to wait till this weekend (Nov-28). I doubt if it will ever be delivered. When asked for a refund, I was told it can only be processed after delivery and once I return the order. What a pathetic process...Crapfry
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