[Resolved] Pepperfry — Order cancelled due to delay in delivery and still it has arrived on doorsteps | |||||
Hi, This is about order no[protected] of a pepperfry order that had two items one a bed another a wardrobe .The wardrobe was cancelled due to delay in delivery.But still thr order arrived at the doorstep.Pepperfry is not taking back the product.As the amount is prepaid i need it to be cancelled and emaining amount refunded to my account Regards Ratheesh Parassery Was this information helpful? | |||||
Complaint marked as Resolved
Pepperfry customer support has been notified about the posted complaint. Verified Support Dec 23, 2015 Pepperfry Customer Care's response Hi Ratheesh,
Greetings!!
Please accept our sincere apologies for the inconvenience caused.
We connected with Rekha and addressed the issue. She will confirm tomorrow, if need to proceed with the cancellation or send carpenter for the assembly.
Regards,
Team Pepperfry
| |||||
 Add a Comment | |||||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
1617
Pending
73
Resolved
825
View all 1617 Pepperfry reviews & complaints
+91 22 6157 6157
Office No 301, Kohinoor Complex, Kurla West, Mumbai, Maharashtra, India - 400070
View all Pepperfry contact information
Post your Comment