[Resolved] Pepperfry — Order not delivered on said day and after also | |||
ORDER #[protected]. I have booked the order on 17th Nov 2014 and as per confirmation mail, the products should deliver on/before 24th Nov 2014. But still now (As on 25th nov 2014) the order is not delivered to me, I sent lot mails to "Pepperfry" customer care and everyone gave false/fake commitments. I sent so mails and chat with Pepperfry, but no use. I really feed-up with "Pepperfry", this site is not professional and this was my last buy. Please let me know how to book case on this, then e-commerce people will understand the business. I have all the mails and conversations. Was this information helpful? | |||
Complaint marked as Resolved
Pepperfry customer support has been notified about the posted complaint. Verified Support Jan 07, 2015 Pepperfry Customer Care's response Dear Customer,
We regret for the disappointment caused and apologize for the inconvenience.
Pepperfry is a managed market place, thus we rely on our vendors for sourcing the products. We apologize for not fulfilling the Order on time but that was certainly an unfortunate situation.
Do write a note in case any further issues.
Regards,
Team Pepperfry.
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Guys tomorrow filing case in consumer court and I am having all the proof.