Pepperfry — Pepperfry unethically not taking product cancellation

Address:	Gurgaon, Haryana, 201301
Website:	www.pepperfry.com

I ordered a bed from pepperfry (Order no.[protected] which i need to cancel due to some unforeseen reasons. I have an urgent travel planned and shall be returning after 3-4 months if not extended further, due to this i will not be in a position to receive the order and the house will bbe locked, and there are chances i might be relocating after my return. Due to this i asked pepperfry to please cancel my order as this is a fresh order and i assume no work might have started yet. This i escalated to their management as well, still they are not agreeing to it and disappointing now that after notifying and escalating even to management i am getting no help from pepperfry, i ordered the product on 8th september, and within 3 days i notified for a cancellation which can be done with ease, as they take about 20 days of waiting period minimum anyway for the product delivery.in my first experience with pepperfry my order was cancelled by pepperfry at the last moment which did put me under deep trouble as i had to purchase furniture urgently from other store. As this time it's a necessity from my end and i explained the requirement to pepperfry management, i have no clue why they cant cancel the order.
Requesting your help on this.