[Resolved] Pepperfry — Poor service and the late delivery | |||||
Dear sir, Its highly frustrating that my product was not delivered till now and i was not informed too. Is this pepperfry or customerfry? I really don't understand. Poor service from such a big dealer. I didn't expect this from them. I was not even called and informed about the delay/breakdown of delivery vehicle. Are they treating me as a customer because for everything i have to call them and get updated. Shame on them! Regards, Siva Data scientist [protected] Was this information helpful? | |||||
Oct 21, 2016 Complaint marked as Resolved Pepperfry customer support has been notified about the posted complaint. Verified Support Sep 20, 2016 Pepperfry Customer Care's response Hi, Apologies for the delay in delivery. Hope the delivered product is as per your requirement. Regards, Pepperfry Verified Support Jun 13, 2019 Pepperfry Customer Care's response Dear Customer, Apologies for the bitter experience. However, our policies are clearly visible on our website and we do not accept cancellations once the order is confirmed. Be assured the product will be delivered within the stipulated timelines.
| |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
1617
Pending
73
Resolved
825
View all 1617 Pepperfry reviews & complaints
+91 22 6157 6157
Office No 301, Kohinoor Complex, Kurla West, Mumbai, Maharashtra, India - 400070
View all Pepperfry contact information
You can not cancle the item after making the payment.