[Resolved] Pepperfry — Poor services from Pepperfry

Mohit Rajeshwar

from Mumbai, Maharashtra

Address:

Kanpur, Uttar Pradesh

Hi, We had ordered for a coffee table (order no:[protected], dt: 13th Oct'14) & a wall decor piece (order no:[protected], dt: 21st Oct'14). Both were supposed to be delivered by 31st Oct but till date despite numerous follow ups they are not delivering. Pepperfry services are completely pathetic & out of place. The issue is I have already paid & being harassed with no updates from their end.

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Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

Verified Support

Jan 08, 2015

Pepperfry Customer Care's response Dear Customer, We thank you for taking the time to review our products and services. It is only through your feedback that we’re able to maintain and where necessary, improve upon the service we provide to our valuable customers. We’re very disappointed to read of your experience with Pepperfry and apologize for the unpleasant experience that you had. If your concern is still unresolved kindly write in to us. Waiting for your revert. Regards, Team Pepperfry.