Pepperfry — Product delivered no one came for assembly

Address:400078
Website:www.pepperfry.com

I purchased book shelf form my son from pepperfry.com and it is delivered on 21st may-2016 at 2.00 pm till now no one came for assimilating that.

Order number:[protected]

Deliver person said it will assemble with in 24 hours, and i will raise a request. Till 22nd evening i waiting again i called him (+91-[protected]) and asked, he said just now i will update some one will come and assemble it. It is not happened. (My son is eagerly waiting for his new book shelf, as kids are more interested on there items).

Again i raised complaint on there live chat system on 23rd morning at 9.10 am around. And chat agent said will try to finish it by 23rd eod. Again it is not happened. Again my son got deposited.

Reg: cas-08966-n6w3c7

Again today i asked in liver chat today morning, and chat agent said, you only raise a request yesterday (I. E 23rd) so it will complete by today. One simple thing he missed is and he is not counting his delivery person request. On 21st may-2016.

Again now i contacted live chat reg. Same, now he new agent is saying it may took 2-3 days more.

So, these people are giving all use-less stories every time. Because of all these issues my son is very very un-happey, i am not able to face him every day.

Thanks,
Uresh
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