Pepperfry — Product shipped in spite of cancellation and no refund initiated after 10 days

Address:	Mumbai City, Maharashtra, 40070
Website:	www.pepperfry.com

Hello all,

The complaint is regarding order no:[protected]. I place order on 23rd may 2016 at around 11:30 in the morning and paind online for the same and fortunately or unfortunately placed request for cancellation on the same day at 8:30 pm i. E. Within 12 hours.

In spite of the cancellation request, dear customer caring pepperfry shipped item on 24th may and item reached pune on 25th may. I got call from the concerned person and informed that the order has been cancelled.

Since 23rd may, i have been continuously chasing the team and asking about my refund status. Poor chaps have only these lines "madam.. Within 24-48 hours your request will be processed"... After 10 days, i am still waiting for that countdown to begin...

I want my money back as soon as possible.10 days are more than sufficient to initiate refund request.