[Resolved]  Pepperfry — There is no option for chimney hood to return apart from damage

Address:Bangalore, Karnataka, 560098
Website:www.pepperfry.com

Hi,

My order no.[protected]. where i have ordered hindware nevio chimney. Order is been delivered and hindware service guy said it doesn't suit the kitchen. When i had requested for return, got a message that it can't be return as dimensions are already mentioned. I see dimension for 60cm & 90cm are same, then how do you expect customer can exactly sure about the dimension. Customer care representative says that there is no return for this item. What will i do keeping this item with me as i hava paid 11k and not 1 or 2 rs.

http://www.pepperfry.com/hindware-nevio[protected]m3-h-auto-clean-chimney-1467888.html

Please revert me with proper response and refund the amount.
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Oct 22, 2016
Complaint marked as Resolved 
Pepperfry customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2016
Pepperfry Customer Care's response
Hi,

Apologies for the inconvenience caused. Please help if the concern is unresolved we would get the same investigated.

Regards,
Pepperfry
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