[Resolved]  Pepperfry — Uninformed terms and conditions on return of an item

Address:603127
Website:www.pepperfry.com

Dear Sir,
I bought Anantaran Artistic 4 Inch Clock Dia Aluminium Table Clock on March-11-2016. The clock stopped working on 25th or 26th March-2016. I contacted Pepperfry and got call from its representative. I have send the recent pictures as per the telephonic conversation.

Today i.e. on[protected] I received a message that the return is not possible and it would have only be possible withing a week. This clock did not work for even 10 days. There was nowhere mentioned in the website that I would have to return within seven (7) days.

This pepperfry is fraud and cheating to the customers by selling substandard items and even not letting return the items.
+1 photos
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Complaint marked as Resolved 
Pepperfry customer support has been notified about the posted complaint.
Verified Support
Apr 02, 2016
Pepperfry Customer Care's response
Hi Pavan, We deeply apologize to deliver a Defective Product. Request you to please share the Order # to resolve your concern on Priority.
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