[Resolved]  Pepperfry — Wrong delivery and non refund

I placed order for auto ignition cook top. They agreed delivery in one week, but delivered after 3 weeks. I ordered auto but they delivered manual. I asked for refund. one week passed for image to prove delivered is not auto. now it is 2 months and for every mail from my side they will reply as concerned official will contact you. On line business like these people are keeping public money on various reasons and there is no action from govt. against such cheating groups. small technique will make them rich.