[Resolved] Pepperfry — Wrong product

rarahiman

from Panaji, Goa

Address:	South Goa, Goa, 403711
Website:	Pepperfry.com

I had ordered for a ladder but got 2 mirror cabinets delivered instead.To return the parcel Pepper fry is causing so much of trouble to the customer.I can't understand their policy which makes the customer go through trouble for their mistake.Horrible service and pathetic customer care they don't seem to have any remorse that it is their mistake

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Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2016

Pepperfry Customer Care's response Hi Rarahiman, Apologies for the inconvenience caused. Please help us with your order number so that we can investigate and revert with a resolution on the concern. Regards, Team Pepperfry