[Resolved] Pepperfry — Wrong product delivery

kapilrgandhi

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

hi, On 28th April I have ordered Lock&Lock Easy Storage Freezer Lock Containers from www.pepperfry.com. I have received my order on 4th May, but was very disappointed after seeing it.They gave me Lock and Lock Water Bottle instead of the container. See the attachment. I want to return my product and want my original product that I have ordered. Please let me know how to do this?? I dont want the refund back, instead i want the product replacement. This is complete fault of Pepperfry.

+1 photos

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Complaint marked as Resolved

Verified Support

May 10, 2015

Pepperfry Customer Care's response Dear Customer, We regret your disappointment and donot wish to upset any of our customers, Request you to kindly help us with the order details and we will get this resolved. Regards, Team Pepperfry.