[Resolved] Pepperfry.com — 5% cancellation charges when no charges mentioned before
D
disgusted_me
from Bengaluru, Karnataka
Address:
Bangalore, Karnataka
On this website I made two orders - when I tried to cancel the orders because I had to adjust my expenses for the month
1) they made me call back 5 times in 2 days to ensure that my order was cancelled
2) they mentioned a 5 % cancellation charges that is not visible anywhere on the website while making the order
3) more charges levied on furniture but no such information put up before hand anywhere
My cancellation is still not done and is taking more time
Don't make any transactions or do business with this company - they are only out to fleece their users and customers
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Aug 14, 2020
Complaint marked as Resolved
Pepperfry customer support has been notified about the posted complaint.
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